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KPIs & Metrics
Churn Rate
Monthly Recurring Revenue (MRR)
Customer Acquisition Cost (CAC)
Customer Lifetime Value (CLTV)
CAC:CLTV Ratio
Net Promoter Score (NPS)
Customer Satisfaction Score (CSAT)
Calculate Customer Effort Score (CES)
NPS vs. CSAT vs. CES
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Home
KPIs & Metrics
Churn Rate
Monthly Recurring Revenue (MRR)
Customer Acquisition Cost (CAC)
Customer Lifetime Value (CLTV)
CAC:CLTV Ratio
Net Promoter Score (NPS)
Customer Satisfaction Score (CSAT)
Calculate Customer Effort Score (CES)
NPS vs. CSAT vs. CES
About Me
Enroll
Learn the 20 most important SaaS metrics in only 2 hours
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What does this course include?
20 most important SaaS KPIs and how to calculate them
MRR = Monthly Recurring Revenue
CAC = Customer Acquisition Cost
ARPU = Average Revenue Per Use
CLTV = Customer Lifetime Value
NPS = Net Promoter Score
CSAT = Customer Satisfaction Score
CES = Customer Effort Score
… and more
Free Excel KPI Calculator
Templates for your business
Plug in the numbers from your business and start tracking KPIs right away
No need to take notes during the course
KPI Calculator includes all 20 KPIs
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Free download of all charts
Course includes the best KPI dashboards of the SaaS industry
Enter your stats and the Charts will auto-populate
Download in Excel format or copy Google Sheet
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Highest Rated SaaS Course on Udemy
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15+ Videos/2hrs of Content
Free download of the KPI Calculator
Best KPI Charts and Dashboards of the Industry
Answers to your Questions
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